Privacy Policy

Effective Date: 14 August 2025

Overview
Avadelle (“we,” “our,” “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit https://avadelle.com or make a purchase.

1. Information We Collect

Provided by you: name, email, shipping address, phone number, payment details, order notes, preference data.
Automatically collected: IP address, browsing behavior, device/browser type, cookies and analytics data (e.g. Google Analytics, Meta Pixel).

2. How We Use Your Data

Process and fulfill orders, manage refunds and customer service.
Send transactional messages (order confirmations, shipping updates).
Deliver marketing communications (with your consent).
Improve site experience and marketing effectiveness (advertising, analytics).

3. Sharing Your Information

With service providers (couriers, payment gateways, email or ad platforms).
When required by law or to enforce our terms.
With third parties only with your explicit consent.

4. Cookies & Tracking

We use cookies and tracking tools to personalize your experience, measure traffic, and run targeted campaigns.
You can opt‑out or disable cookies via browser settings.

5. Your Choices

Opt‑out of promotional emails (unsubscribe link always available).
Request access, correction, or deletion of your data via customersupport@avadelle.com.

6. Security

We implement appropriate safeguards (SSL encryption, secure hosting).
Absolute security cannot be guaranteed but we take reasonable precautions.

7. Children’s Privacy

The website is not intended for users under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy; changes are effective once posted. Please review periodically.

9. Contact

For privacy inquiries: customersupport@avadelle.com or call 0325‑111‑7546 (Lahore office).